The City of Van Buren Municipal Utilities offers a variety of payment options for our customers. Simply choose the option that best suits your needs.
Payment By Mail
If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five-seven business days before the due date specified on your bill.
Automatic Bank Draft
The worry-free way to pay your water bill. With this service, the amount of your monthly bill is automatically deducted from your bank account and credited to your utility account. There is no set-up fee or charge associated with this method of payment. To set up Automatic Bank Draft, fill out the Bank Draft Application and drop it off or mail it to our office, along with a voided check.
Payment Drop-off Location
You may pay your bill in person at our office address or in the drop boxes at 2806 Bryan Road, 409 Main Street, Pointer Trail Bank of the Ozarks. Please do not place cash in the drop boxes.
Payment by Debit or Credit Card - Online or Telephone
Pay your bill with Mastercard-Visa-Discover Debit or Credit Card.
YOU MUST HAVE YOUR ACCOUNT NUMBER AND AMOUNT DUE AVAILABLE, SOFTtelpay will charge a fee for using this service. USE ID CODE - 7295611
ONLINE: Click on the Pay Your Bill Now link
You will see “SOFTTELPAY WATR #####” on your card statement.
You will be charged a fee if you cancel the transaction after payment has been made.
Payment Through Financial Institution Online Bill Pay
Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account on the same day, however; the bank actually processes a check to mail to VBMU, depending on the bank, checks are not normally processed on the same day. Checks may take seven to ten business days to reach VBMU. Example: If your bill is due on the 19th and you pay through your bank on the 15th, it is likely that VBMU will not receive the payment before the due date and you will be charged a late fee. Please consult with your bank for more information.
City of Van Buren Municipal Utilities
P.O. Drawer 1269
Van Buren, AR 72957